Tunnelbroker Terms of Service
By accepting Network Services from Hurricane Electric, you are agreeing to the following terms of service:
  1. DEFINITIONS
    1. "NETWORK SERVICES" is defined as any and all services provided by Hurricane electric, including, but, not limited to peering, transit, exchanges of traffic, electronic storage and moving of packets through the Hurricane Electric network and to or from any of its peers, affiliates, partners, etc. regardless of protocol, media, or technology used.
  2. YOUR OBLIGATIONS
    1. By accepting NETWORK SERVICES from Hurricane Electric, you agree to indemnify and hold harmless Hurricane Electric, its successors, assigns, partners and affiliates from any action resulting from your use of such services, regardless of alleged fault or defect.
    2. You agree to pay all costs and fees incurred by Hurricane Electric as a result of any lawsuit brought by you or arising out of your use of NETWORK SERVICES from Hurricane Electric.
    3. You will provide accurate contact information and keep your contact information up to date. You will not falsify any information supplied to Hurricane Electric.
    4. You will not use Hurricane Electric NETWORK SERVICES to cause harm or commit acts of malice. You will use the NETWORK SERVICES in a manner consistent with the law. Acts of malice include, but, are not limited to activities such as sending unsolicited bulk email (SPAM), denial of service (DOS, DDOS), malware distribution, command and control of computers for unauthorized use (botnetting), and attempts to gain unauthorized access to systems (cracking).
  3. Address Space
  4. Hurricane will assign IP addresses to Customer based upon Regional Internet Registry (RIR) guidelines. Addresses assigned to Customer by Hurricane may only be used in association with the service under which they were assigned and only while a Hurricane Electric customer. Hurricane Electric will provide your information to the appropriate RIRs when required under RIR policy. This data may be published by the RIR in a database such as whois. Hurricane Electric will make reasonable efforts to limit the information supplied to the RIRs to that which is required by the RIR.
  5. NO WARRANTY
  6. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, AND CUSTOMER'S USE OF THE SERVICES ARE AT CUSTOMER'S OWN RISK. HURRICANE DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. HURRICANE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
  7. Disclaimer of Third Party Actions and Control
  8. Hurricane does not and cannot control the flow of data to or from the Network and other portions of the Internet. Such flow depends in large part on the performance of Internet services provided or controlled by third parties. At times, actions or inactions caused by these third parties can produce situations in which Customer connections to the Internet (or portions thereof) may be impaired or disrupted. Hurricane cannot guarantee that such situations will not occur and, accordingly, Hurricane disclaims any and all liability resulting from or related to such events. In the event that Customer's use of the Service or interaction with the Internet or such third parties is causing harm to or threatens to cause harm to the Network or its operations, Hurricane shall have the right to suspend the Service. Hurricane shall restore Service at such time as it reasonably deems that there is no further harm or threat of harm to the Network or its operations.
  9. Damage to Customer Business
  10. In no event will Hurricane be liable for any incidental, punitive, indirect, or consequential damages (including without limitation any lost revenue or lost profits) or for any loss of technology, loss of data, or interruption or loss of use of Service or any other similar claims by Customer or related to Customer's business, even if Hurricane is advised of the possibility of such damages. Hurricane will not be liable for any damages or expenses incurred by Customer as a result of any deficiency, error, or defect in Hurricane's service whether due to equipment, hardware, software, or Hurricane's failure to correct the same.
  11. Maximum Liability
  12. Notwithstanding anything to the contrary in this Agreement, Hurricane's maximum aggregate liability to Customer related to or in connection with this Agreement whether under theory of contract, tort (including negligence), strict liability or otherwise will be limited to the total amount paid by Customer to Hurricane for one month’s service for the particular service in question.
  13. GOVERNING LAW and VENUE
    1. All interactions between you and Hurricane Electric shall be governed under the laws of the State of California, without regard to the conflicts of laws provisions.
    2. All legal processes shall be initiated and adjudicated within Alameda County in the State of California.
  14. AMENDMENTS and NOTICE
    1. These Terms of Service supersede all previous terms of service. In the event they conflict with a contract signed by both parties, the contract shall supersede these terms.
    2. Hurricane Electric may modify these terms of service at any time by posting the new terms of service on the Hurricane Electric web site. New terms of service shall take effect 30 days after posting.
    3. Any notice or process required may be sent to Hurricane Electric at the following address:
      Hurricane Electric
      ATTN: Legal Department
      760 Mission Court
      Fremont, CA 94539
    4. Should Hurricane Electric need to send notice or serve process, you agree to accept such at either the postal or email address provided in your contact information. Notices and service sent through such means shall be considered to have been delivered 5 days after deposit postage paid in the US Mail, or, 48 hours after being sent by email.